NAPA batteries are made of high-quality, corrosion-resistant, and long-lasting materials. In warm weather, you can enjoy up to 5 years of life from your battery. But even with the best batteries in the world, there comes a time when your battery dies. So, if you have one of the NAPA brand batteries, you will start looking for the warranty details. And today, we’ll explain everything there is to know about the warranty on NAPA batteries.
The first thing to note is that NAPA batteries have a warranty period ranging from 90 days to 36 months. So, when your NAPA battery breaks down prematurely, you can claim compensation if it is the manufacturer’s fault. This varies with your battery type, but do not worry; we will explain everything in a few.
Like most battery companies, NAPA offers its customers a choice of repair or replacement of prematurely damaged batteries. If you buy a defective product, you can also return it for an exchange within the warranty period.
The warranty for NAPA batteries varies depending on the size and capacity of the battery you buy. Some of their car batteries come with a 90-day warranty, while their Optima Red and Yellow Top brands come with a 36-month warranty.
The replacement is made when you buy a defective battery. This could be due to faulty workmanship on NAPA’s end. Otherwise, the warranty only covers the service to bring your battery back to life.
How Does The Warranty For NAPA Batteries Work?
NAPA is very particular about the selling warranty requirements for their warranty subsidy. If this is your first time claiming a warranty, here is how you do it for NAPA batteries.
- First, you need to present a dated NAPA receipt. The seller then uses this document to determine whether the battery warranty is valid.
- Next, the store tests the battery. The seller will use special equipment to do the right tests to determine the battery’s condition.
- Charge the battery: Sometimes, batteries go flat when drained. So, the next step involves recharging the battery to determine its condition.
- If the battery is discharged, the technician services it and returns it to full charge.
- But if it’s more than just a simple discharge, you can get a new battery as long as it’s still under warranty.
- Once you qualify for a replacement, you get a similar battery with the same size and capacity ratings.
For any claim to be credited, you need to attach the larger part of the warranty tracking sticker to the top of the battery. The smaller section goes on top of the battery adjustment summary form.
What Is Not Included In The Warranty?
To enjoy the NAPA battery warranty, you should return the battery to a NAPA auto parts store or visit an authorized distributor. Note that the warranty does not include:
- Discharged-only batteries.
- Untested batteries.
- Improperly tested batteries.
- Breakdown due to poor battery maintenance.
- Cracked cases, pulled-out terminals, or broken posts.
- Frozen batteries.
- Damage due to fires, explosions, or collisions.
- Damage due to extended shelf life.
How Long Is The Warranty On The NAPA Battery?
Here is a further breakdown for better understanding:
1. For free replacement:
Free replacement for damaged NAPA batteries only happens if the claim is filed within the warranty period. The time differences are clear, as illustrated below:
- ≤ 36 months of purchase for OPTIMA and AAA Automotive batteries.
- ≤ 24 months- OPTIMA Marine, LEGEND PREMIUM automotive, and OPTIMA Commercial batteries.
- ≤ 18 months for NAPA LEGEND PREMIUM AGM automotive, NAPA Group 30H, Group 31 commercial batteries, and NAPA power.
- ≤ 12 months for 8301, 8302, 9833, 9835 and 9831DT battery series.
- ≤ 6 months for 12V and all 6V commercial batteries.
- ≤ 3 months for NAPA 40, Scrubber, Lawn & Garden, Commercial 8V, gel batteries, golf carts, and marine batteries. The same applies to the 9275, 9274, and 9273 battery series.
However, do not worry if you have used your battery for longer than the warranty covers.
2. For a pro-rated replacement:
The warranty covers any claims made after the months covered by a free replacement. The only difference is that this time there is a replacement fee. Usually, this fee is calculated by splitting the selling price equally over the months of the pro-rata warranty. You then get the product of this number and the months you have used the battery.
Let us take an example:
You bought an automotive battery with a warranty period of 84 months (pro-rata period). After 19 months of service, you can calculate the customer’s charge as:
You can also get the values of the monthly fees on the “Adjustment Table,” which you can find on the back of a price sheet.
So, Are NAPA Car Batteries Any Good?
Exide Technologies and Johnson Controls make most NAPA batteries in the US. The mention of Johnson Controls Inc. should be the first sign of greatness. Exide is also a force in the automotive battery industry, meaning getting a NAPA battery is the best of both worlds.
More importantly, NAPA batteries are affordable. Also, as you have seen above, they have a comprehensive replacement warranty policy, which is all-inclusive. The batteries also perform well in cold temperatures.
So, it is safe to say that NAPA batteries are among the excellent brands on the market for both online and offline shoppers.
FAQs
Can you claim a warranty on NAPA batteries without a receipt?
Unfortunately, you need your original receipt when buying your NAPA battery to enjoy the warranty. Otherwise, you cannot return the battery for a replacement.
Do you get a new battery during replacement?
No. The battery you get only covers the balance of the original free replacement period. So, if your battery had a free replacement period of 18 months and you returned it due to defects after a year, the new battery will only have a 6-month free replacement warranty period left.
What is the life of a NAPA car battery?
NAPA batteries last for 3-5 years, but different factors, such as usage, temperature, maintenance, and storage, affect the lifespan.
Do NAPA batteries have a lifetime warranty?
Unfortunately, no. NAPA batteries only come with a limited warranty policy spanning a maximum of 36 months.
The Bottom Line
When shopping for a car battery, you consider a few things. You may look at the rating, the maintenance requirements, but most importantly, the warranty. NAPA offers a warranty for all their batteries, and we hope you can now comfortably file for a free replacement, knowing how the warranty claim process works.
James is an engineer and a professional blogger. He has gained extensive experience over the years, handling all types of power projects. He loves to share his experiences with all things related to batteries, generators, and other power-related topics.
