For many years, Ryobi has been famous for being the perfect brand for professionals and DIYers. By balancing performance, reliability, and price, Ryobi has become a brand of choice for many. Therefore, it makes sense to go for one of the many products from the brand, especially batteries. You may be interested in the warranty if you have a Ryobi battery. So, how long is the Ryobi battery warranty, and how do you claim it?
You can find various corded and cordless power tools in their collection. All the cordless tools come with their own Ryobi battery compatibility feature.
So, whether you buy a battery-powered lawn mower or a pressure washer, you can count on Ryobi batteries to keep you going.
All the batteries from Ryobi come with a 3-year warranty and a 90-day return policy.
Ryobi Battery Warranty Explained
First, it is essential to acknowledge that Ryobi has different product lines as a company. Some lawn and gardening tools, electronics, printing machines, and batteries brought us here. Ryobi takes measures to protect the relationship it builds with its customers through warranty policies.
And although the policies can range from 1 year to a lifetime, batteries come with a 3-year replacement warranty.
Ryobi also gives its customers a 90-day return period. So, if you buy your battery from Ryobi and realize it is faulty within 90 days, you can return it for an inspection or an exchange with a new piece.
What Does the Warranty Cover?
The Ryobi warranty is quite inclusive. It covers all defects arising from the workmanship and materials used to create Ryobi tools. So, if you buy the battery, and one year down the line, you notice some electronics are faulty due to poor material selection or design, then you can go back to Ryobi and get a replacement for your battery.
How to Claim Your Warranty?
While Techtronic Industries may be working hard to maintain relations and trust built with their customers, they also impose rules on how to enjoy a warranty for your battery. For instance, you can only claim compensation if you are the original retail purchaser of the Ryobi battery.
Luckily, the company makes it clear that the warranty only starts on the date of the original retail purchase.
To file your claim:
- Start your quest by sending a request to the Ryobi team to claim your battery warranty via phone or online.
- Once the customer care services know that you need to return a purchase, you can go ahead and properly pack the product.
- Pay the postage fees and address it to an authorized Ryobi service center.
While filing for warranty compensation:
- To get a free replacement, you need to provide proof of purchase—a document showing when you bought the battery, e.g., a bill of sale, credit card statement, or receipt.
- Be there physically because Ryobi only grants free replacement privileges to the original buyer. The warranty is not transferable.
- You must return the entire product, including the defective part, to get a replacement.
- Replacements and returns can only happen at an authorized Ryobi service center.
- The owner, you, in this case, pay for the cost of shipping the product to the service center and back.
So, What If You Don't Have a Receipt?
You can activate the warranty online when you buy any tool from Ryobi. So, you can refer to this to prove that you are the buyer. You can also ask the store to send you a copy of the receipt by email, since most stores keep track of orders online.
Finally, if all else fails, you can ask the service assistant to look up your battery’s serial number in Ryobi’s database to determine when it was sold.
What Is Not Covered In The Warranty?
We have mentioned before that the Ryobi battery warranty only extends to defects caused by workmanship and material provided by Ryobi. This service is free for both labor and parts used in the repairs. However, it does not apply to all types of damage.
Ryobi battery insurance does not cover:
- Damage due to misuse of the product, i.e., using the product in a manner contrary to the operating instructions in the user manual.
- Damage due to negligence or accidents.
- Altered or modified products.
- Damage due to improper maintenance.
- Damage to the battery due to normal wear and tear.
- Tune-ups.
- Damage caused by using the product with parts and accessories that are incompatible with the Ryobi brand.
- Any period beyond the 3-year warranty duration.
FAQ
Can I return a Ryobi battery to Home Depot?
Yes. Home Depot is an authorized distributor of Ryobi batteries in the US. So, you can return your battery in exchange for another one.
Do I have to register my Ryobi tools?
Although it is not mandatory, registering your Ryobi tools gets you easy access to documents for your tools. You can easily retrieve your receipt or enjoy the end of the warranty for ONE+ and 36V tools.
Are Ryobi batteries any good?
Ryobi makes a good selection of batteries. These products can last 4-5 years, and with proper maintenance, you can still have them rolling for up to 6 years.
The Bottom Line
James is an engineer and a professional blogger. He has gained extensive experience over the years, handling all types of power projects. He loves to share his experiences with all things related to batteries, generators, and other power-related topics.
