Rural King Battery Warranty: How It Works and What It Covers

Exide Technologies LLC is the American lead-acid battery company behind Rural King Batteries. The batteries have gained a positive reputation over time for their reliability, durability, and compatibility with most automobiles and similar equipment. Knowing the company behind the popular Rural King batteries, you might ask yourself whether there is a warranty attached to these batteries. Keep reading to learn more about the Rural King battery warranty and return policy.

Whenever you are buying a battery for your automobile, it is important to inquire whether there will be a warranty on the battery or not. In the case of Rural King batteries, buyers are entitled to a 30-day defect and damage warranty on most of the brand’s batteries. Rural King has an extensive line of batteries whose warranty periods vary.

Below, we expand on the different warranties for the brand’s different batteries.

How Long is The Warranty on Rural King Batteries?

As stated above, Rural King offers a 30-day damage and defect warranty. With that in mind, there are different warranty periods for various battery types, as explained below.

  • Automotive Battery– For a Rural King automotive battery warranty, you enjoy a free replacement when you claim the warranty within 24 months. Claiming the warranty within 25 and 72 months makes it a limited warranty.
  • Classic Battery– This one comes with a 24-month free replacement warranty and a 60-month limited warranty.
  • Commercial Series Battery– Buyers enjoy a 12-month free replacement warranty and a 24-month limited warranty.
  • Select Performance Battery– A free replacement is guaranteed within the first 12 months of purchase. A limited warranty will otherwise apply within 13 and 24 months of purchase.
  • Golf Cart Battery– This battery has a 12-month warranty that guarantees the buyer a free replacement. After that point, you only have a limited warranty for the next 24 months.
  • Lawn and Garden Battery– This battery has a free replacement warranty within three months. Claiming the warranty between 4 and 12 months will yield a limited warranty.
  • Marine Battery– As with the lawn and garden battery, this one has a free replacement warranty within three months. A limited warranty applies for any period between 4 and 12 months after purchase.

What Does The Rural King Battery Warranty Cover?

Under the Rural King free battery replacement warranty, your battery is covered for a free replacement should it stop working or suffer a malfunction.

Different companies, Rural King included, place different conditions on how the malfunction or damage occurs. In most cases, the malfunction should emanate from the battery’s internal elements. When the damages are external, such as damages from hammering the batteries or damage to battery terminals, you might not be able to get a free replacement.

How Do You Make A Return Claim?

To make your return claim, you need to contact Rural King’s customer service department, after which the process is initiated. Their customer service will provide you with the Return Authorization Number required for proper return processing. Attach the number on the package when you send the parcel back to Rural King.

If this sounds inconvenient, you may also request a return online. Simply use the brand’s Contact Us page to file your request for a refund. However, you should remember that it might take time to receive feedback from the representatives.

FAQs

Can you return a used battery?

Yes. Different stores have varying policies on returning used batteries. If something is wrong with your battery, it is advisable to take it back.

Do you need a receipt for a battery warranty?

A warranty could remain valid even if you have no receipt. The store uses other ways to identify the purchase date, such as the battery serial number.

What is a battery core charge?

A battery core charge is a cost paid when purchasing a battery and returned when exchanging the battery. Its purpose is to encourage battery recycling. The core charge may not be applicable to all batteries, but it is included in the price of all lead batteries.

The Bottom Line

If your Rural King battery requires a replacement, Rural King refunds any battery returned if damaged, faulty, or defective. This is, however, done within the first 30 days after making the purchase. Per their return policy, full refunds require you to have your receipt, for which you are offered a gift card or credit.

Used Rural King batteries are taken for recycling after receiving a gift card in return.

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